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MRT Group IC (chip) Ticket Trial Sale: 1 Person Could Swipe for a Group of Less Than 20 Passengers to Automatically Enter and Exit the Station to Save Time

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Post date:2019-01-16

Updates:2019-01-16

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The Taipei MRT is the first domestic MRT to offer people traveling in groups with a time-saving solution when entering and exiting stations. From this day forward, the Group IC (chip) ticket can be used with any group of 20 passengers or less. They can designate one person to use the IC (chip) ticket to “automatically” swipe to enter (exit) the station and allow multiple passengers of the same group to enter (exit) the station. The Group IC (chip) ticket will be sold at the information counters of each station for a trial period of 3 months, and evaluations will be made on the continued use or adjustments of these tickets based on passenger usage rates.

Using the Group IC (chip) ticket to "automatically" enter and exit MRT stations as a group not only reduces the amount of time spent by staff assisting the passengers entering and exiting the station, but also helps groups of passengers stick to their schedules and make their journeys on the MRT more convenient. The ticket is applicable to groups of 2 to 20 people. Since excessive number of passengers and large groups risk occupying the gates for a long period, the group size during the trial period will be set at less than 20 people during the trial period.

The Taipei Metro Group ticket was originally sold at MRT stations in paper form, and purchases for groups of 10 people or more enjoy a 20% discount for every person’s single-journey ticket. Ticket purchases for groups of 40 people or more can enjoy a 30%-off discount. Staff members need to “manually” open the “Group/Bicycle Ticket Gate” for groups of passengers to enter and exit the MRT station.

The company would like to remind passengers that the number of passengers in the group needs to be confirmed first and that they have to enter or exit the same station. One person can enter (exit) the station per swipe and once that ticket is detected, the gate’s monitor will indicate the number of people for group ticket and the number of individuals that have walked through the gate. For example, the first person of a group of IC (chip) tickets for 10 people can hold the Group ticket and swipe it at the gate, and have the other passengers pass through one at a time per swipe. The person holding the Group ticket then swipes themselves through after everyone else has passed through the gate. The ticket can also be kept as a souvenir once it has been used.

In addition, money cannot be deposited into the Group IC (Chip) ticket. Once the ticket has been sold, it cannot be returned or exchanged and must be used on the day of purchase. While the card is purchased by passengers, a starting station will be set according to the passengers’ trip. If the exit station is different from the destination station chosen during purchase, the ticket cannot be used, even if the prices of the destinations are the same. The passengers will need to contact station staff to process their tickets.

For more information, please contact our 24hr customer service hotline at (02) 218-12345, or the 1999 Citizen Hotline (for callers from other counties and cities, please dial 02-27208889) or visit our Chinese website (http://www.metro.taipei/).

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