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[Level 3 COVID Alert] TRTC: Use Ticket Vending Machines to Minimize Contact

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Post date:2021-06-01

Updates:2021-06-21

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Taipei Rapid Transit Corporation (TRTC) encourages passengers to take advantage of the automated ticket vending machines for recharging the electronic wallet and purchasing single trip tickets. According to TRTC, such act can minimize the face-to-face contacts with station personnel and accelerate the ticket purchase process.

TRTC’s automated ticket vending machine is easy-to-understand and manipulate. All you have to do is to follow the instructions on the monitor in order to complete your purchase.
[Level 3 COVID Alert] TRTC: Use Ticket Vending Machine to Minimize Contact
Furthermore, station staffs also clean and disinfect the ticket vending machine every 2 hours to ensure that the cleaning is thorough and effective.

TRTC also reminds passengers who use co-branded EasyCard and Debit EasyCard to activate their auto-load function. This function will facilitate their access to the station by automatically adding money to their account, if their e-wallet balance is negative.

The company points out that, due to the Level 3 COVID Alert, the interval of cleaning and disinfecting the station has been shortened to 2 hours, and 4 hours for metro cabins. The disinfection procedures are carried out by staffs from both the Department of Environmental Protection and the 33rd Chemical Corps.

Passengers who enter MRT stations (including areas of ticket vending machines and the lobby), Zhongshan Metro Mall and East Metro Mall are required to wear a face mask. Violators will be fined between NT$3,000 and NT$15,000.

For more information, please call TRTC 24-hour Customer Hotline (02-218-12345) or the 1999 Citizens’ Hotline. Details are also available at the company’s Chinese website.

[Level 3 COVID Alert] TRTC: Use Ticket Vending Machine to Minimize Contact

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